TQUK L2 Certificate in Information, Advice & Guidance
This course aims to equip you with the practical skills needed to successfully convey information, advice or guidance in a wide range of situations and sectors. The course covers a variety of key topics crucial to providing an excellent and efficient service, including questioning, listening and communicating techniques, the importance of confidentiality and how to overcome barriers.This course is suitable for anyone working in, or looking to work in, a role which involves giving information, advice or guidance. The knowledge gained by carrying out this qualification is transferable across a wide range of sectors, allowing you to apply it to your own employment context.
Information, Advice and Guidance is split into 5 manageable units:Unit 1: Information, advice or guidance in practiceUnit 2: Developing interaction skills for information, advice or guidanceUnit 3: Signposting and referral in information, advice or guidanceUnit 4: Information, advice or guidance in contextUnit 5: Skills for advice providers
Entry Requirements: Minimum Level 1 Literacy and NumeracyThe learner must have an understanding of advisory roles and advisory organisations.
Distance Learning enables the learner to study remotely at a time and place that suits them.The learning materials will be provided and each learner will receive professional support and guidance throughout their course.Available Completion Methods: Online Resources/Online Assessment
