Learner Support

Our team of Advisors are available to provide assistance and support regarding courses, internal and external progression, student finance, travel, childcare, and more.  

You can easily access their guidance by visiting our reception or the Learner Services area at our campuses. If you prefer, appointments can be arranged at alternative sites, or you have the option to request virtual meetings for your convenience. 

Want someone to call you to give you advice and answer your questions about a course you’re interested in?  Email  [email protected] or complete a quick and easy  call me back request, and we’ll get back to you. 

Learning support 

East Riding College welcomes and supports all learners with additional needs and disabilities. The College has an expert team of staff available to support learners with disabilities and or learning difficulties.  All learners complete an initial assessment at the beginning of their course to identify the support that is appropriate.  Please tell us about your needs so we can give you full support and guidance. 

Childcare 

Help with childcare costs may be available. The College works with a range of nurseries and registered childminders. The Bridlington site is close to the East Riding Children’s Centre which often has places available. Call us on 0345 120 0044 for more information about the support that is available and the childcare providers we work with. 

Personal tutors 

The College was judged by Ofsted to be outstanding for personal development, behaviour and welfare in 2016.  Every full-time student has a personal tutor who will see you each week and regularly review your progress to ensure that you are on target to successfully complete your programme and progress in your chosen career.  Learners value highly the support they receive from their tutor. 

Mental health and well-being support 

• Advice from the NHS on looking after your mental health during this time is available through  Every Mind Matters 
• We are supporting the PCC Domestic Abuse campaign. If any of our students have been impacted by domestic abuse please contact the safeguarding team, we are still here to help.
• There are lots of  free resources online which offer help and information on mental health and emotional well-being 
• Free online counselling and support from Kooth 

Working safely online 

Here’s some links to where you can seek additional support and advice with online safety: 

• Childline - for support 
• UK Safer Internet Centre - to report and remove harmful online content 
• CEOP - for advice on making a report about online abuse 
• PREVENT – staying safe online  Counter-Terrorism Police have produced guidance on some of the risks and how to seek further support 
• Anti-Bullying Pro– how to block and report harmful content on social media platforms 

Further resources for parents can be found on our parents page 

Appointments for the Advice Team services can be booked via email [email protected]